How Email Impersonation Almost Ruined a Business — and How Raso Cyber Can Help
Let me tell you a story about a friend of mine, we’ll call her Sophie. Sophie is the proud owner of a small boutique business. One morning, she woke up to find her inbox flooded with frantic emails from her customers. They were asking why she’d sent them invoices with a new bank account and, worse, why the goods they’d paid for hadn’t been delivered. Sophie’s heart sank. She hadn’t sent any invoices. Someone had impersonated her email address, tricking her customers into transferring money straight into the hands of a scammer.
It was a mess. Sophie’s customers felt betrayed, her reputation was in tatters, and she was left scrambling to clean it all up. That’s when she called me, desperate for a solution. She needed to know two things: how this had happened and how she could stop it from ever happening again.
This kind of attack, where scammers fake your email address to rip people off, is surprisingly common. It’s called email impersonation, and it’s ridiculously easy for cybercriminals to pull off if you’re not protected. They take advantage of the fact that most businesses don’t have the right security in place to stop them.
When I told Sophie that this whole thing could have been prevented, she was shocked, and honestly, a little bit annoyed. All she needed was a service like the one provided by Sendmarc. Their platform helps lock down your domain so that scammers can’t pretend to be you. It also gives you visibility into what’s happening with your emails so you can catch any issues before they turn into disasters.
With Sendmarc’s help, we got Sophie’s domain secured. Her emails are now properly authenticated, and anyone trying to spoof her address gets blocked before they can do any damage. Her customers are no longer worried about dodgy invoices, and she can focus on running her business instead of putting out fires.
Here’s the thing: Sophie’s situation isn’t unique. Email impersonation can hit any business, big or small, and the fallout can be brutal. It’s not just about losing money; it’s about losing trust. And once that’s gone, it’s hard to get back.
Don’t let it get to that point. Sendmarc has made it ridiculously easy to protect your domain, and through Raso Cyber, you can get everything set up with minimal fuss. Trust me, the peace of mind is worth it.
If you’re ready to stop worrying about scammers and start focusing on what you do best, reach out to me. Let’s make sure your emails - and your reputation - are safe.